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Terms & Conditions

Terms & Conditions - the basics

  1. ALL OF THE TERMS AND CONDITIONS ARE THE RIGHTS OF PIXEL COMPUTERS AND WE HAVE THE RIGHT TO ACT APON THEM.

  2. You can use the PIXEL Computers logo and name in videos and photographs for the sole purpose of reviewing or informing about our company and our products.

  3. You are NOT ALLOWED to use the PIXEL Computers name in any way when selling your own products unless you have executive permission

  4. The PIXEL Computers logo and name rights are the intellectual property of the company and its Co-Founders and we have a right to enforce our rights if any of our copyright policies are violated.

  5. Sponsorships with special permissions to use the PIXEL Computers name, logo, and products in media are given out only by the executives.

  6. YOU MAY NOT USE ANY PIXEL COMPUTERS LOGO, NAME, OR PRODUCT IN ANY FORM OF WARFARE. 

  7. Amazon affiliate policies as of amazon’s affiliate use cases on our website.

  8.  Any pixel computer built is assured with guarantee to work right out of the box so the liability will land with the shipping process or the customer who bought it, depending on what happened to it in shipping.

  9.  We are not responsible for the product after the return period has expired.

  10. We offer a free service to help fix your computer using PIXEL Computers service YouTube or our community discord.

Product Policy

  1. What you get with a PIXEL Computer is currently listed on the website at the time of purchase. List depends on the model offered through the website or the custom component inquiry made by the customer.

  2. Extra accessories that come in the box are the “setting up of your pixel paper”, a power cable, a LED controller, component manuals, and extra spare accessories needed to replace certain attributes of the computer if lost, such as screws and thermal paste.

  3. In the notes of the PIXEL 1, the PIXEL 1C, and the PIXEL 1E, you can request for certain software to be installed on your PIXEL 1 before shipping such as BIOS versions/drivers/software/Windows 10 or 11 operating systems. We have the right to decline any pre-installation software request if they are deemed inappropriate for what our company offers.

  4. When asking for different components for a PIXEL 1E custom inquiry, we will be able to provide anything you request (excluding custom water loops and customized manufactured cases). We can fulfill these inquiries as long requested components are all compatible with each other and the customer is able to purchase the custom PIXEL 1E at the adjusted price (dependent on the types of components used).

  5. If there are any issues with the custom inquiries, we will come in contact with the customer to inform the issues so that we can negotiate on a fix.

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